hazy-crag ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
When you enrol in our programmes or contact us, we may collect personally identifiable information, such as:
- Your name
- Email address
- Billing address
- Payment information
- Language learning goals and preferences
Usage Data
We may also collect information about how the website is accessed and used. This usage data may include:
- Your computer's Internet Protocol (IP) address
- Browser type and version
- Pages of our website that you visit
- Time and date of your visit
- Time spent on those pages
How We Use Your Information
We use the information we collect to:
- Process your enrolment and manage your account
- Match you with appropriate instructors
- Communicate with you about your programme
- Send you updates and promotional materials (with your consent)
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- With instructors who are assigned to provide your language tuition
- With service providers who assist in our operations
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services for young learners require parental consent. We do not knowingly collect personal information from children under 16 without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Address: Level 12, 180 George Street, Sydney NSW 2000, Australia